"He who marches out of step hears another drum." ~ Ken Kesey
A little over a year.....I started as a Regional Sales Manager, and have since been promoted to National Sales Manager. I have extensive experience as a Leader of Sales and Marketing Teams for Major Companies in the US. I choose Anatol as my employer because of the superior technology it has uses in developing new and innovative equipment. The product is easy to use, quality throughout but most important it is intuitive to the Press Operator. It is affordable and energy efficient. Anatol has in the last year introduced 4 new presses in the VOLT series, ranging from image sizes of 15x16 to 21x 28, going up to 18 colors. The all New Vulcan Gas Dryers and the New and Improved Solutions Electric Dryer. The New Prodigy Tag Printer. The New Aurora UV LED Exposure is the newest in our innovative product line. No other Manufacture can boost of such accomplishments of adding new products to their line. There is more to come this year, but I will hold that information close to the vest till we introduce the products. No other company in the screen printing equipment market place has done more this year to keep the screen printer's shop up to date with the on best and most inovative equipment on the market. Other notable changes in Anatol this past year is a new and improved parts and service department. We have spent countless hours in training and have spent large amounts of money revamping our parts department to insure we can meet our customers demands. We strive to serve our customer needs as quickly as humanly possible. Most problem can be fixed over the phone during the initial call. Our goal is to save our customers down time and the expense of a Tech coming to your shop. Our Limited TWO years parts and LABOR warranty, is one of the most comprehensive warranties in the market. Thanks for asking the question, I hope we can earn a chance to serve your companies screen printing needs.
I personally have noticed an improvement in service recently, but Anatol still has a long ways to go. Parker
Other notable changes in Anatol this past year is a new and improved parts and service department. We have spent countless hours in training and have spent large amounts of money revamping our parts department to insure we can meet our customers demands.
Quote from: Anatolhelp on August 06, 2014, 10:55:47 AMA little over a year.....I started as a Regional Sales Manager, and have since been promoted to National Sales Manager. I have extensive experience as a Leader of Sales and Marketing Teams for Major Companies in the US. I choose Anatol as my employer because of the superior technology it has uses in developing new and innovative equipment. The product is easy to use, quality throughout but most important it is intuitive to the Press Operator. It is affordable and energy efficient. Anatol has in the last year introduced 4 new presses in the VOLT series, ranging from image sizes of 15x16 to 21x 28, going up to 18 colors. The all New Vulcan Gas Dryers and the New and Improved Solutions Electric Dryer. The New Prodigy Tag Printer. The New Aurora UV LED Exposure is the newest in our innovative product line. No other Manufacture can boost of such accomplishments of adding new products to their line. There is more to come this year, but I will hold that information close to the vest till we introduce the products. No other company in the screen printing equipment market place has done more this year to keep the screen printer's shop up to date with the on best and most inovative equipment on the market. Other notable changes in Anatol this past year is a new and improved parts and service department. We have spent countless hours in training and have spent large amounts of money revamping our parts department to insure we can meet our customers demands. We strive to serve our customer needs as quickly as humanly possible. Most problem can be fixed over the phone during the initial call. Our goal is to save our customers down time and the expense of a Tech coming to your shop. Our Limited TWO years parts and LABOR warranty, is one of the most comprehensive warranties in the market. Thanks for asking the question, I hope we can earn a chance to serve your companies screen printing needs. How many service tech's does Anatol have, not counting independents?
Thanks for the extensive answer.I would now like to ask the board to give Anatolhelp (Terri if I remember correct) a little professional courtesy. He has only been with the company for a year. Let's not hold him accountable, or question him for the things that have happened prior to him joining Anatol. I am very happy to see Anatol trying to make the effort to have a presence on this forum. The point has definitely been made to Anatolhelp that there has been upset customers in the past, and people who question their support, etc.Let's move on from it and give him a chance to do his job and prove himself, and keep questions to the products Anatol currently offers. Or to whatever topic he presents. I'm not trying to defend Anatol's past, or even vouch for Anatolhelp in any way. I just think it would be a great asset for this forum if we could a representative from as many companies as possible here to answer our questions about their products. M&R and Action are such great assets to this community.
Quote from: Shanarchy on August 06, 2014, 11:37:42 AMThanks for the extensive answer.I would now like to ask the board to give Anatolhelp (Terri if I remember correct) a little professional courtesy. He has only been with the company for a year. Let's not hold him accountable, or question him for the things that have happened prior to him joining Anatol. I am very happy to see Anatol trying to make the effort to have a presence on this forum. The point has definitely been made to Anatolhelp that there has been upset customers in the past, and people who question their support, etc.Let's move on from it and give him a chance to do his job and prove himself, and keep questions to the products Anatol currently offers. Or to whatever topic he presents. I'm not trying to defend Anatol's past, or even vouch for Anatolhelp in any way. I just think it would be a great asset for this forum if we could a representative from as many companies as possible here to answer our questions about their products. M&R and Action are such great assets to this community.Thanks, all I ask is that we are treated fairly and with an open mind. BTW It's Terry (Terri, is a girl) I am a guy.
Thanks, all I ask is that we are treated fairly and with an open mind. BTW It's Terry (Terri, is a girl) I am a guy.
Quote from: Anatolhelp on August 06, 2014, 11:51:02 AMQuote from: Shanarchy on August 06, 2014, 11:37:42 AMThanks for the extensive answer.I would now like to ask the board to give Anatolhelp (Terri if I remember correct) a little professional courtesy. He has only been with the company for a year. Let's not hold him accountable, or question him for the things that have happened prior to him joining Anatol. I am very happy to see Anatol trying to make the effort to have a presence on this forum. The point has definitely been made to Anatolhelp that there has been upset customers in the past, and people who question their support, etc.Let's move on from it and give him a chance to do his job and prove himself, and keep questions to the products Anatol currently offers. Or to whatever topic he presents. I'm not trying to defend Anatol's past, or even vouch for Anatolhelp in any way. I just think it would be a great asset for this forum if we could a representative from as many companies as possible here to answer our questions about their products. M&R and Action are such great assets to this community.Thanks, all I ask is that we are treated fairly and with an open mind. BTW It's Terry (Terri, is a girl) I am a guy. I agree, speaking of being fair what is Anatol doing to fix TCT problems?