Nadar WOW!

[inkman996]

Nazdar fix your website or something, I know we have been hearing about it for probably two years now that it is being worked on. I find it hard to believe it would take this long. Look at my pic below. $80 for shipping WTF? I did call and got the order done verbally with normal shipping pricing. But it just goes to show how Nazdar seriously needs to deal with their website and imagine I or others just went ahead and clicked process with out looking at the shipping charge. I also assume its just estimated and not actual shipping charges.

[tonypep]

I find e-mailing with POs attached pretty flawless. And they are great on the phone.

[screenprintguy]

I find e-mailing with POs attached pretty flawless. And they are great on the phone.

That's how we do it. If the price has had a change since the last quote they will call and let us know in case we want to change the order, but our pricing is always better than what you see on the site!!!

[StuJohnston]

My shipping guesstimates from Nazdar are always low for some reason.

[inkman996]

This post is more to break Peter's nads about their web site and promises of an update, I just hope a little bitching will get them moving on it!

BTW the odd shipping charge was tied to the spray bottles for some reason, when I ordered them verbally they did not even exist in their database and I had to pick a different brand.

[Mike Johnson]

This post is more to break Peter's nads about their web site and promises of an update, I just hope a little bitching will get them moving on it!

BTW the odd shipping charge was tied to the spray bottles for some reason, when I ordered them verbally they did not even exist in their database and I had to pick a different brand.

Inkman 996,
I apologize for poor website ordering experience. I spoke with our customer service team and it sounds like we were able to correct the issue and get the right order into the system.

You are correct we are working on a new website and it has been an open project for some time. This is due in large part to the amount of overhaul that was required. We manage roughly 4,000 individual items on the website. The new website’s product database driven structure requires that we capture over 75 individual pieces of data for every item, more than tripling the amount of data we currently associate with our items.

This work, along with several other new features, is being done to provide the best overall search and shopping experience for you and all of our customers. Any additions to the timeline of this project are done with this goal in mind.

Again, I apologize for the poor shopping experience. If you would like to discuss the order or the new website further, please feel free to send me a private message or send me an email at mjohnson@nazdar.com.

Regards,
Mike