We run a 4900 with Accurip, all black carts. 17" wide roll film. It has worked great for 2 years now.
2 days ago the printer started printing only half of the image files... i.e only 7" printed of a 14" wide image
We have dumped the driver, re-installed, looked carefully at all paper settings...
No issues with opacity, but we cannot get the machine to print a full image file.
Re-naming files, messing with paper sizes - nothing seems to work. We
It is the strangest thing, and we have been using a smaller 1430 as back up.
Put in a ticket to Accurip, but no response yet...
Any one here experience something like this before? We are stumped.
Thanks. John