help ! PSD SEPS - black layer doesnt print

[babs]

I have an issue with a psd seps file _I ask for your help with one file I made the seps , all the layers can be printed , the problem is just with the black layer, I already named it differently (BLACK,K, 05 - black) and they cant print it (I'm in other country so I cant tell if its a setting problem of the printer). Do you know what happened? thanks in advance!!
Babs

[Squeegie]

Layers or Channels?

If Channels, be sure it is a spot color channel...not an alpha channel.

Best of luck

[babs]

thanks Squeegie

yes they are channels and its also a spot color channel :/
any other guess?
b

[babs]

also I need to add that I'm working with an eps file in an AI file,

[redwoodtees]

Using Accurip? If so, then I also experience this issue from time to time. I have not yet been able determine what causes it. Usually I can get around it by saving a copy of the PS file and then removing all but the offending channel from the file.

[abchung]

Image Type= CMYK or multi-channel.
Close and reopen Photoshop

Sent from my SM-G930F using Tapatalk

[XG Print]

Not sure if this will help but every now and then we will get a file in Corel that will not print the seps correctly for some reason.  We just export the file as a .pdf and print the seps from there and it fixes the problem.  Don't know why or how but it works.  Just FYI

[babs]

thanks for your quick answers

since I'm not in the same country where they will print it I will send them all your answers
other thought that I'm having if this doesn't work is to re do it from scratch! :/

[tse1990]

I've noticed that with black inside of photoshop, sometimes I've had to click on the color square (when you double-click on the channel) and click on the color libraries button, then hit OK it defines a specific black spot color ie process black c for it to show up as a spot color in AI.

Don't know if that makes sense, I can take screen shots if that makes more sense.

[Colin]

I have had issues with black not printing at all from an eps file - that was saved from photoshop as a dcs 2.0 eps, placed in illustrator and sent to our iImage CTS.

The Black needed to be named different.  So I called it Blackm - the m is near the k key.... sue me.

Re-saved and placed th eimage.

Printed just fine.

Lots of rips/Illy doesnt like colors that use the same names as Cyan/Magenta/Yellow/Black near as I can tell.

Hope my rambles help